Contact Us

We love to answer your questions, but we highly recommend that you go through our 3-step purchase page and peruse the FAQ.
The Top Five Most Frequently Asked Questions for Personalized Mosaics:
Q:
What are the prices?
A:
Pricing varies depending on your print size. Basic pricing for our Online Mosaic Tool can be found here. For Premium Design orders, you can calculate your price on our purchase page.
Q:
Can I order the digital file of my mosaic?
A:
Yes, we offer digital file purchase options on both our Online Mosaic Tool as well as our Premium Design service.
Q:
What is the turn around time?
A:
Our Online Mosaic Tool offers instant digital downloads, while prints should ship within 1-2 business days after purchase. The typical turnaround time for our Premium Design service is 5-6 business days from when we receive your photos to the time we send you an email proof. Once approved, your mosaic should be printed and shipped within 1-2 business days. We also offer rush design services, please feel free to contact us for more information.
Q:
How many pictures should I upload?
A:
We recommend uploading 150-500+ unique cell photos, however you can upload as many as 7,500+. Typically, the more pictures uploaded means less colorization is necessary, however this also depends on the complexity of the source image - we recommend using a simple source image. Click here to learn more about cell colorization.
Q:
What is my mosaic printed on and how is it shipped?
A:
We offer a number of heavyweight, high quality printing surfaces such as semi-gloss photo luster paper, matte canvas, and matte adhesive repositionable vinyl. Your mosaic will be rolled in a protective poly sleeve and shipped in a reinforced cardboard tube. We do not offer framing services.

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Still have questions? Here are 3 easy ways to contact us:
1. Send email to: info [at] picturemosaics [dot] com

2. Send us a message:
3. You may call us at:
  • toll free:
  • 866-99-MOSAIC (866-996-6724)
  • direct:
  • 610-441-7986
business hours: 9:00am to 5:30pm M-F EST

You may also refer to the FAQ page for more information.
Picture Mosaics
486 Norristown Rd, Suite 132
Blue Bell, PA 19422
fax: 1-610-441-7982